One call, answered 24/7. We extract the water, dry the structure, remove the mold, and hand you a closeout package your adjuster and your board can sign off on. Loud work runs after hours so your building keeps operating.
A burst riser in a condo, a roof leak over a retail floor, a sewer backup in a restaurant. The water is the same; what changes is who's affected and how fast they need to reopen.
We stop at clean, dry structure and don't sell the rebuild, so the scope follows the moisture readings, not a reconstruction budget.
Burst pipes, sprinkler heads, roof and window leaks, failed water heaters. Truck-mount and portable extraction, then commercial LGR dehumidifiers and air movers sized to the space, with readings logged every day until the materials hit their dry standard.
Sealed containment with negative air through HEPA filtration so occupied areas stay clean. Removal and cleaning to IICRC S520, then a clearance report with photos, readings and the cause. Third-party air or surface sampling can be arranged through an independent consultant.
Sewer backups, floor-drain and grease-line overflows. Crews in full PPE remove contaminated porous materials, clean and disinfect what stays, and dry the structure. Common in restaurants and ground-floor units after heavy rain.
Thermal imaging and moisture meters to trace a leak without opening walls. Useful after a roof repair, at lease turnover, before a purchase, or when a tenant reports a smell. You get a written report with a marked floor plan and readings.
Tell us the address, what's leaking and who has access. Water emergencies get dispatched right away, any hour.
Extraction starts on the first visit. We map every wet wall, ceiling and floor with meters and thermal imaging so the scope is based on readings.
You get a written scope you can forward to ownership, the board or the adjuster. Nothing beyond emergency extraction starts until it's approved.
Loud work after hours, phased drying in occupied areas, readings logged every day.
Moisture map, drying log, photos, clearance letter and itemized invoice in one file, ready for your records and your insurer.
Register your buildings before something leaks. When it does, we already know where the shut-offs are and who to call, so the first hour isn't spent on the phone.
No cost to sign up. You only pay for work you approve.
Register my buildingsFor active water, call (226) 407-7188 now. For everything else, send the details and the owner replies within 2 hours between 7 am and 9 pm.
Yes. Extraction starts whenever the call comes in. Containment, demolition and loud work can be scheduled for evenings, overnight or weekends, and drying equipment can be set up in phases so occupied areas keep operating.
Every commercial job comes with dated photos, a moisture map, daily psychrometric and moisture readings, an equipment log and an itemized invoice. That's the evidence adjusters ask for to approve drying time and equipment days. For insurance jobs we work by a signed direction to pay, so you cover the deductible and we deal with the insurer for the rest.
Emergency extraction is billed by the visit. Everything after that is priced from a written scope based on the moisture map: equipment days, labour, materials removed and disposal. Nothing beyond the emergency work starts until you approve the scope. Commercial invoices are issued on completion.
Before we cut drywall, plaster or flooring in a building that may contain designated substances, we ask for your designated substance report or have suspect materials tested first. Ontario requires owners to identify designated substances before construction work, and it protects your tenants and our crew.
No. We do mitigation and environmental work only and stop at clean, dry structure. Your own contractor or the one your insurer assigns handles reconstruction, and we hand them the moisture records so they know it's ready to close up.
London and all of Middlesex County, plus St. Thomas, Strathroy, Komoka, Ilderton, Lucan, Dorchester, Ingersoll and Woodstock. Larger losses outside that area, call and ask.